Return Policy

EMAX, operating through emx.lk, adheres to the following conditions regarding returns, refunds, and order cancellations:

Refunds and Returns

Refunds will only be considered if the specifications of the products received differ from the specifications that were explicitly mentioned on the emx.lk website at the time of purchase. Such refund arrangements must be negotiated directly with EMAX.

Please note that there shall be no standard refunds or returns processed directly via the Site for any other reason.

Order Cancellation

Order cancellations are possible only before your order proceeds to the payment gateway. Once the payment process is completed, no order cancellations will be accepted.