EMAX Privacy Policy

This Privacy Policy explains how EMAX, a computer store in Ambalangoda, Sri Lanka, selling laptop spare parts and services, collects, uses, and protects your information when you use our website, emx.lk. We are committed to protecting your privacy and complying with applicable data protection laws. By using the Site, you agree to the terms of this policy.

Information We Collect

We collect information necessary to provide you with a safe, efficient, and customized experience.

Personal Information: When you register or purchase products on the Site, you provide us with contact, identity, billing, and shipping details. You always have the option not to provide information by not using a specific service or feature. We use this information to support your ongoing relationship with EMAX.

Automated Information: We automatically track certain data based on your behavior on our Site to better understand our users and improve our services. This includes the URL you came from, your browser information, and your IP address. If you make purchases, we collect information about your buying behavior.

Non-Personally Identifying Information: We may collect non-personal data about your visit, such as pages viewed or products ordered, to manage and enhance the Site, providing you with a more enjoyable and customized service.

How We Use Your Information

We use the collected information for the following purposes:

We use your personal information to facilitate the services you request, resolve disputes, troubleshoot issues, detect and prevent fraud, enforce our terms and conditions, and customize your experience. We may use your information to improve our marketing and promotional efforts, analyze site usage, enhance content and product offerings, and customize the Site’s layout. We may also use your personal information to contact you with targeted information, such as product offerings and administrative notices. By accepting this policy, you agree to receive these communications, though you can generally opt-out in your profile settings.

Information Disclosure

We may disclose your information in limited circumstances:

Service Providers: We may share information with third-party service providers who help us operate the business and services on the Site. These providers are required to adhere to confidentiality agreements.

Business Transfers: Should EMAX merge with or be acquired by another entity, we may share some or all of your personal information, requiring the new entity to follow this Privacy Policy.

Legal Requests: We may disclose your information to law enforcement or government officials in response to a verified request relating to a criminal investigation or alleged illegal activity.

Cookies

We use "cookies" (small files placed on your hard drive) to analyze webpage flow, measure promotional effectiveness, and promote trust and safety. Cookies help us provide certain features and allow you to enter your password less frequently during a session. While you can decline our cookies through your browser settings, doing so may limit your use of certain Site features. Third parties may also place cookies on the Site, and we do not control their use.

Security and Links

Security: We use industry-standard security measures, such as Secure Sockets Layer (SSL) technology, to protect your personal data from unauthorized access or misuse. However, please note that communication over the Internet is not completely secure, and we cannot guarantee the security of information beyond our control.

Links to Other Sites: Our Site may contain links to non-EMAX websites. We are not responsible for the privacy practices or content of these external sites, and we advise you to review their privacy policies.

Children's Privacy and Policy Changes

Children: Our Site is not intended for use by minors (under the age of 18). Minors should not submit any personal information to us. Purchases must be made by a legal guardian or parent registered as a user.

Changes: We reserve the right to update this Privacy Policy at any time. All changes are effective immediately upon posting on the website, and your continued use of the site constitutes your acceptance of these changes.